Services

The backend work that keeps the business moving.

YVA provides managed support across lead, guest, property, vendor, CRM, and administrative workflows. The scope is built around the work that needs consistent ownership—not a generic task bundle.

Own the queueProtect the handoffKeep work moving
01Service areas

Coverage where operations usually start to slip.

The right role may sit inside one service area or bridge several. Discovery gives us the context to design a practical operating layer.

01
Wholesale / investor

Lead & CRM Operations

Keep lead response, follow-up, and pipeline work moving inside the tools your team already uses.

  • Speed-to-lead and lead follow-up
  • CRM and GHL task support
  • Pipeline cleanup and stage updates
  • Seller follow-up
  • Acquisitions administration
  • Buyer and disposition support
02
Vacation rental / STR

Guest & Reservation Operations

Protect the guest experience with consistent communication, reservation administration, and issue follow-through.

  • Guest inbox and messaging
  • Reservation and booking administration
  • Listing and calendar updates
  • Refund request follow-up
  • Resolution center case support
  • Review and platform monitoring
03
Property operations

Vendor, Maintenance & Admin

Reduce daily chasing across vendors, cleaners, tenants, owners, documents, and property systems.

  • Maintenance coordination
  • Vendor and cleaner follow-up
  • Tenant and owner updates
  • PMS and document administration
  • Inbox and task management
  • Property onboarding support
04
Across every engagement

Managed Accountability

A defined support layer with ownership, communication rhythms, quality review, and room to improve.

  • Defined role ownership
  • Agreed coverage and handoffs
  • Workflow documentation
  • Reporting and visibility
  • Quality review
  • Ongoing system improvement
02Why managed

Placement gives you a person. Managed support gives the work an owner.

Typical task help
  • Starts with a list of tasks
  • Owner directs the work day to day
  • Handoffs stay informal
  • Quality depends on owner oversight
03Investment

Final scope follows discovery.

We confirm daily workload, operating hours, systems, ownership, and complexity before recommending the right role or team structure.

Starting point$2,500/month

Managed roles start at $2,500/month. Final scope is confirmed after discovery based on workload, coverage, and day-to-day ownership needed.

Start the conversation

Which work needs a real owner?

Bring the gap to a 30-minute fit call. We’ll help you determine the most useful starting role and whether YVA is the right partner.